OCTOBER 2018
Firstline Communications Inc. has announced the acquisition of Access Unified Networks, a voice, data, and cabling provider based in Spokane, WA. The combined company will have a customer base of about 4,000 business clients. With this acquisition, Bellevue-based Firstline expands its service reach to Alaska, California, Idaho, Nevada, and Oregon. Read more
OCTOBER 2018
Firstline is awarded VoIP solution for Washington based Casino:
- 300+ VoIP Users
- Call Center
- Call Recording and Analytics
- Collaboration
- SIP Trunking
AUGUST 2018
Firstline implements hosted VoIP solution for North American Real-estate developer:
- 500+ VoIP Users over 5 Locations
- Multi-Location N. American Footprint
- Redundant Carriers and Data Centers
- Redundant Virtual Call Control
- Managed Private Routed Network
- Redundant Border Gateways
- Managed Services
JUNE 2018
Firstline implements hosted Contact Center for multilocation healthcare provider:
- 750+ Users over 25 Locations
- IVR and Advanced Call Routing
- Virtual Appliances in The Switch
- SIP Trunks with BCR
- Private Networking
- Managed Meraki Network
- Softphones and Wireless Headsets
AUGUST 2016
Firstline is awarded hosted VoIP solution for Global sports shoe and apparel company:
- Multi-location global footprint
- Redundant Carriers and Data Centers
- Redundant Virtual Call Control
- Managed Private Routed Network
- Redundant Border Gateways
- Managed Services
JUNE 2016
Firstline implements virtual UC solution for multi-location retail outlet:
- 300+ Users over 8 Locations
- Hyper V Call Control
- SIP Trunks
- Private Fiber Networking
- Managed Cisco Network
- Wireless Handsets and Headsets
MARCH 2016
Firstline is awarded Multi-Location Contact Center for healthcare provider:
- 200+ Users over 30 locations
- IVR and Enhanced Call Routing
- Virtual Call Control
- Managed MPLS Network
- Redundant Border Gateways
- Multi-Media Blending
- Soft Phones